About Us
Ancient Healing Oils We're a Family owned and operated small company in beautiful "downtown" Friendsville, Maryland - population 600. I'm sure you have heard the saying a "One Light Town"; we are a No Light Town. Nice people that greet you, say hello and wave when driving past you, many times you don't even know them. When you go to the local store you are asked how your day is going and they actually count your change.
At Ancient Healing Oils we seek to bring you the best Oils available. If you're looking for pure, unadulterated essential oils AHO has them. Our essential oils are straight from the still. They have not been tampered with or "engineered" in any manner. All of Ancient Healing Oils™ oils, except our peppermint and spearmint, are distilled from organic or wild-grown aromatic plants.
ALL of our oils are tested with Gas Chromatography. We sell no essential oils until they are tested and approved by our analyst.
Because of the high cost to customize labels to accommodate Lot numbers as they change, this information is no longer available on the bottle labels. This is also a "green" change as we had to trash many pre-printed labels. ALL of our oils have a Lot Number that is listed on our web site and that Lot Number is also on the corresponding GC. It's not a generic GC test, but an accurate reflection of the chemical components in the batch of oils from which the oil in your bottle was taken. The percentages of chemical components must fit within the acceptable "profile" or "footprint" normally expected for oils produced from aromatic plants within the region where the plants were harvested - if they don't meet that criteria, AHO doesn't sell them. Buyers requesting copies of GCs for oils they purchase will receive them - FREE OF CHARGE.
Why do we test ALL our oils? First, because no two batches of essential oil, like snowflakes and human finger prints, are ever identical. There will be minor differences in the percentages or ratios of the chemical composition of essential oils - especially in those oils distilled from wild-grown aromatic plants. Secondly, though we trust our contract distillers, they're human, and humans make mistakes. Besides, folks do best those things the boss checks. Finally, we test ALL our oils so we can feel comfortable in giving customers a 100% GUARANTEE that any AHO™ oil they purchase will be a pure, unadulterated and high quality essential oil.
We GUARANTEE that we will provide you with a quality product. At AHO oils are pure, unadulterated oils made from the plants we say they're made from. Our oils are good oils. Neither AHO or any other seller can guarantee that your nose will like the odor of all oils - different strokes for different folks. Accordingly, if you want samples prior to making purchases, we'll be happy to send them. We'll provide the samples and it's up to your nose to do the rest.
We BELIEVE that quality oils deserve quality packaging. Accordingly, we've done the best we can do to ensure aesthetic and functional packaging of our products.
Our BOTTLES, (except for sample bottles), are amber. We also offer Miron Violet Bottles for Purchase
Our CAPS are Tamper Evident with Twist & Break seals. They also have built in, oil resistant dropper inserts. We want to ensure the buyer is protected and feels confident that the oils they purchase have not been tampered with - even if purchased off the shelf of one of the retail outlets that carry our products. All of our retail bottles from 1 ml to 30 ml have protective caps.
Does AHO have a minimum order requirement? No - we have no minimum order requirement! Making folks buy something they might not want in order to get something they do want doesn't strike us as being the best way to win their hearts and minds - and their future business.
We guarantee the quality of what we sell. If you decide to try some of our oils or other products, we promise to deliver to your satisfaction. We appreciate your business and want you to come back. If you need something we don't currently have in stock, we'll be glad to refer you to one of the other honest and reliable dealers out there in Essential Oil Land.
We at Ancient Healing Oil believe that all natural products are gifts from a source greater than mankind. We're proud to offer the fine products that enrich our lives on this website.
OIL QUALITY Ancient Healing Oils CBD products are GC tested to ensure the oils are pure and the percentages of chemical components are well within the expected norm for oils produced from plants within the region of harvest.
RETURN OF PRODUCTS If you received your oils in good shape but don't like the odor of one of them, keep in mind that there's different strokes for different folks, BUT - I'll still try to make it right because I want to keep you happy ... if possible ..
In such a case, contact me .. even though I can't take an oil back if it's been opened because the oil can't be resold due to the possibility of contamination ... we'll work something out. Please don't just send the oil back, contact me and give me a shot at making it right. I cannot resell oils that are returned because I cannot guarantee the integrity of the oil without having it analyzed and that is not economically feasible for 4 oz of an essential oil. Accordingly, we do not accept returns unless there is a problem that is the fault of my company or the quality of the oil .. and .. since I can provide an analysis with each oil we sell, I can imagine no problems with the quality of the oil.
In no case can I accept return of a product later than 5 working days from date of receipt .. and then, I do not accept returns unless the buyer contacts me first to discuss the reasons for the return. And even after such permission is granted, any bottle that has been opened .. or even appears to be opened .. cannot be accepted and the buyer cannot be reimbursed.
All returns .. for whatever reasons .. are subject to the Returns and Credits policies outlined above.
Returns: Store credit will be issued for all returns unless otherwise discussed.
DAMAGES
Please check your shipment for external damage before signing for it .. or if it is an order that requires no signature, bring the problem to the attention of the Postal authorities .. immediately. In all cases you must bring the damage to the attention of the shipper. If an order is badly damaged you do not have to accept it.
In case of internal damage that is discovered after the shipment is signed for or obtained from the Post Office .. Do Not Discard the Box or the Broken Products - They Will Be Needed For An Insurance Claim. If a buyer disregards this policy, We Will NOT Be Able to Be Reimbursed - And You Will NOT Be Reimbursed. :-(
HOW TO KEEP SMILING IF YOU'RE UNHAPPY WITH OUR SERVICE OR PRODUCTS
First, I don't see this as happening because we work hard to see that you stay happy with our service, plus our products are high in quality and we can prove this with more than words. BUT, if something does make you frown - you can do the following and I'll do my best to make you smile again.
Contact me if any of the following applies and I'll make it right as soon as possible, at no cost to you:
1. You didn't receive your order. It will be replaced.
2. Your oils were received leaking or broken. (See above)
3. You received the wrong oils. (See above)
If you have questions please contact me directly, John Croskey at: Click to email Please use this: essentialoils@av-at.com if the link above does not work on your computer
It's my aim to have your oils on the road to you no later than 24 hours of receipt of payment .. same day if possible.
Folks, we're glad to have your business and we aim to please - that way, we can keep your business and everybody is happy. I am proud to have been able to extend our services to buyers in 50 US States and 91 other countries .. and I appreciate all of my buyers and friends .. be their orders for $29.95 or $5,000.00 plus.
Thank you and Keep Smiling. : )